Solutions

Harness the Power of Our AI-Powered Conversational Platform

In today's digital economy, ongoing conversations with customers and citizens are becoming a mandate. Your brand is available on multiple online and mobile channels. Your customer needs to connect with you anytime, anywhere. They expect you to immediately listen and promptly respond, be it receiving an answer to a question, submitting a complaint or buying a product/service.


Globby: AI-Powered Virtual Assistant

Globby an AI assistant, powered by OpenAI, revolutionizes customer satisfaction with advanced natural language processing for personalized, empathetic interactions. It helps you create intelligent conversational experiences on your website, mobile, and social media channels. Readily available in English and Arabic, Globby enables you to boost customer service levels and amplify sales volume.

One-Stop-Shop-Box

Enjoy a set of built-in, easy-to-use features to engage your online visitors. Use your own business-branded chat box to talk with your customers on the web, mobile or social media platforms.

Custom Web Chat ​

Easily customize your Web Chat's appearance directly from your website. Choose your preferred theme, add your logo, and create a consistent customer experience across all online touchpoints to maintain your brand identity.​

Instant & Full Business View

Immediately know what your visitors are thinking of your brand, and what issues they might be facing. Monitor everything, address feedback and resolve bottlenecks.

Technology Integration

Transform customer chats into a lead capturing and nurturing tool when integrated with Dynamics 365 CRM, Microsoft Teams and other third-party solutions.

Showcase

Blog

Customer Engagement Technology – ChatBot

It is really very important to make sure that your online chat is available 24x7. This can be achieved only if you have a Chat-Bot in place. Counting on AI (Artificial Intelligence) features, you can enhance customer experience and help increasing the efficiency and effectiveness of the Chat.

Partners

Customers

Testimonials

Malek Fawaz

Minister Advisor for Investment Promotion & Digital Transformation, MIIC Customer

With the continuous help of key digital players such as Link Development, we are progressing in an aggressive digital roadmap

Read more about Malek Fawaz

Some of our features will not be working properly on IE. We recommend using this website from our supported browsers ex: Google Chrome, Firefox, Opera, Microsoft Edge