MS Dynamics CRM: All-in-One CRM Software for Modern Businesses

Expect exceptional growth and profits with harmonious administrative and business processes in your sales, marketing, and service divisions. Focus on building and maintaining customer relationships that matter. We build AI-powered solid CRM solutions that meet multifaceted business needs. We walk you through a complete CRM-based automation cycle so you can develop, improve, and retain customer relationships

Use AI-powered Dynamics CRM Solutions

We have 25+ years of expertise in developing, implementing, customizing, and integrating Microsoft CRM and ERP solutions. Our team of 180+ certified Dynamics experts have delivered solutions for 500+ customers around the globe. Thanks to a dedicated team for post-implementation support, our public and private sector customers enjoy stable, scalable solutions, which makes us a trusted CRM platform provider.

Marketing: Improve Customer Journey

Deliver tailored experiences with the right message at the right time using AI-driven channel selection. Describe your target segments to Copilot and quickly build, review, and modify customer segments. Generate tailored content and headlines, branded emails, and captivating images for any segment with Copilot. Simplify journey creation with Copilot by defining your business goals, target audience, or desired flows

Sales: Empower Sellers to Drive Personal Engagements with Customers

Go beyond traditional sales team automation. Better understand customer needs, engage more effectively and win more deals. Focus on the right customers with AI-based scoring models, a prioritized work list, and data visualizations. Get Copilot recommendations for engagement activities and notifications about contact activity and upcoming close datesSell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy. 

Customer Service: Effortless Omnichannel Service 

Deliver context-aware, intelligent service, and customer support on any channel while harmonizing with other existing systems. Resolve real-time customer issues with intelligent, conversational, generative AI-powered bots. Increase first-call resolution with AI-based routing that classifies issues and assigns them to the best-suited agent. Save agents time using Copilot in Dynamics 365 Customer Service to diagnose, troubleshoot problems, and help draft customer responses. 

Field Service: Empower Agents to Create Better Customer Experiences

Reshape scheduling, inventory management, and on-site capabilitiesProvide quick and transparent communications and tracking capacities to keep customers happily connected to your field agents. Save time by using generative AI for work order creation, technician scheduling, and pre-populating customer email responses. Discover opportunities for improvement using AI-driven data and dashboards to analyze worker performance. 

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