Craft Intelligent Business Appointments
Transform into a smart organization that digitalizes end-to-end appointment booking processes, provides intelligent resources management and creates a relaxed, secure workplace.
Smart Physical and Virtual Appointments
Reduce No-Shows
Send reminders of upcoming appointments. Enable rescheduling and cancellations online for better scheduling outcome. Update the appointments calendar with only available time slots and update allocated resources accordingly.
Provide Multichannel Booking
Enable online appointment booking from the portal, mobile app, or call center at anytime and from anywhere. Agents can book appointments on customers behalf.
Understand Customers
View customers profiles that include their full information and appointments history. Use analytical insights to serve them better.
Manage Resources
Centrally track resources such as people, equipment, meeting rooms, and others. Configure all services and working hours across business branches. Use a master calendar to organize everything and lower operating costs.
Craft Smart Queues
Improve customer experience by enabling customers to identify themselves and check-in on time using the QR codes. No long queues anymore.
Track Performance
Use insightful dashboards to monitor all activities at a glance per day or per week. Track traffic per service, team utilization, schedules and shifts. Take corrective actions as needed.
Start with ServeBig Appointments Today!
Contact us to learn about ServeBig Appointments digital transformation success stories, see demos and ask our teams of experts.
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