Asaad Abu Zahra
Country Business Services Manager, IKEA Saudi Arabia
KSA’s retail landscape is fiercely competitive and with huge growth potentials. And, we wanted to revolutionize our B2B and B2C customer relationships with our brand.
Link Development helped us make a difference; a one that future-proofs our quest for customer excellence.
Customers now have an ominchannel experience with our touchpoints across the Kingdom: in-store, website, mobile app, and call center. We can drive business from social and more. Smaland is digitally more unique and safer. Our day-to-day business has changed. Our employees are more informed. Our process are more productive. Our performance is more accelerated. Our customer-centric solutions are more impactful.
We see a clear vision for customer excellence. Link Development is a digital partner that we can depend on in our aggressive plans of using digital in business growth