Link Development

 Streamline Processes to Increase Profitability

Expect exceptional growth and profits with harmonious administrative and business processes in your sales, marketing, and service divisions. Focus on building and maintaining customer relationships that matter. We build strong CRM solutions that meet multifaceted business needs. We walk you through a complete CRM-based automation cycle so you can develop, improve, and retain customer relationships.

Use Integrated Dynamics CRM Solutions

We have 20+ years of expertise in developing, implementing, customizing and integrating Microsoft CRM and ERP solutions. Our team of 120+ certified Dynamics experts have delivered solutions for 200+ customers around the globe. Thanks to a dedicated team for post-implementation support, our public and private sector customers enjoy stable, scalable solutions.

Marketing: Improve Customer Journey

Generate multichannel marketing campaigns, generate sales-ready leads, and align your sales and marketing teams. Use planning and tracking tools that integrate with your existing apps and services.

Sales: Empower Sellers to Drive Personal Engagements with Customers

Go beyond traditional sales team automation. Better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy.

Customer Service: Effortless Omnichannel Service 

Deliver context aware, intelligent service and support for customers on any channel while being in harmony with other existing systems. Use tools that empower customers and agents to ensure quick and accurate resolution, every time.

Field Service: Empower Agents to Create Better Customer Experiences

Reshape scheduling, inventory management, and on-site capabilities.  Provide quick and transparent communications and tracking capacities to keep customers happily connected to your field agents.

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