Your Next Cognitive, AI-Driven Chat Assistant
In today digital economy, ongoing conversations with customers and citizens are becoming a mandate. Your brand is available on multiple online and mobile channels. Your customer needs to connect with you anytime, anywhere. They expect you to immediately listen and promptly respond, be it receiving an answer to a question, submitting a complaint or buying a product/service.
Bubbles: Live Chat & Chatbot Solution on Azure
Bubbles is an integrated live chat platform that provides your business the capacity to chat with customers in real-time using human agents and an AI-driven chatbot. It helps you create intelligent conversational experiences on your website, mobile and social media channels. Readily available in English and Arabic, Bubbles enables you to boost customer service levels and amplify sales volume.
Enjoy a set of built-in, easy-to-use features to engage your online visitors. Use your own business-branded chat box to talk with your customers on web, mobile or social media platforms.Read more
Entice your visitors to connect with your brand through a single click anytime and anywhere. Engage them on the spot using fully integrated live chat and chatbot experiences.Read more
Instant & Full Business View
Immediately know what your visitors are thinking of your brand, and what issues they might be facing. Monitor everything, address feedback and resolve bottlenecks.Read more
Transform customer chats into a lead capturing and nurturing tool when integrated with Dynamics 365 CRM, Microsoft Teams and other third party solutions.Read more
Link Development Makes a State-Owned Bank the First & Fastest to Provide Integrated Live Chat & Arabic Chatbot Services
The state-owned bank looked to revolutionize its online customer services by providing its +10 million customers connected live chat and ِArabic chatbot experiences. Link Development helped the bank to launch an integrated, secure, real-time chat platform on Azure.
Intelligent customer services for citizens and consumers in their Arabic mother tongue.
Link Development is conducting its webinar: "Business Continuity: The Digital Must-Haves for Healthcare Organizations” on Wednesday 24th of June 2020 starting 11:00 AM Egypt, 12:00 PM KSA – 1:00 PM UAE and for one hour and a half using Microsoft Teams.
Link Development is conducting its webinar: "Business Continuity: The Digital Must-Haves for Public Sector Organizations” on Monday 22nd of June 2020 for one hour starting 11:00 AM Egypt, 12:00 PM KSA – 1:00 PM UAE using Microsoft Teams.
It is really very important to make sure that your online chat is available 24x7. This can be achieved only if you have a Chat-Bot in place. Counting on AI (Artificial Intelligence) features, you can enhance customer experience and help increasing the efficiency and effectiveness of the Chat.
If you are planning to grow your business and increase customer engagement, its time to utilize technology in the best way possible! The primary challenge is to attract your customers and interact with them effectively. Pushing your online customers to be more engaged would probably increase conversion rates and increase your sales accordingly. You have to ask yourself, is my online portal engaging?
Link Development and Liferay are holding their first “Digital Experiences for Banks: Importance, Implementation and Feasibility" roundtable on Tuesday 20th of March 2020 at Nile Ritz Carlton, Cairo, Egypt.
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