Build Intelligent Retail Experiences
Sharp changes are reshaping the ways customers expect service delivery and quality. Retail businesses need to infuse more agility and innovation across their entire scale of operations and customer touchpoints. Time to refactor your retail digital ecosystem in an integrated journey, right from digital strategy through solution realization and up to business optimization.
The Retail-Hub: A Transformational Blueprint
Create automated, unified, and intelligent end-to-end retail experiences on cloud and on-prem, whether in-store, online, on mobile, through phone, during home-delivery, or even at the employees own desk. Our Retail-Hub platform digitally transforms every aspect of the retail business to help you make more profit and gain more satisfied customer base.
Strategize the Journey
Envision a digital roadmap with prioritized business needs for all retails stakeholders. Lay down the technology solutions that will address them.
Run a Digital Enterprise
Streamline processes, integrate systems, automate operations, listen to feedback, improve workforce productivity, excel in field service, and more.
Personalize People Experiences
Make every single digital touchpoint in your retail ecosystem engaging and efficient. Help your consumers, visitors, workforce, top management, services centers and investors to love your brand.
Future-Proof Performance with Insights
Measure experiences and improve performance using clear shopping pattern analytics, branch performance results, customer satisfaction rates and more.
A digital pioneer, IKEA Saudi Arabia sought to digitally transform its entire operation to provide a new level of omnichannel customer experience to its B2B, B2C, and IKEA Family customers. Link Development designed an integrated solution and delivered the Customer Hub.
A digital pioneer, IKEA KSA sought to digitally transform its huge digital infrastructure as part of its ambition to boost the performance and security of their flagship systems including the “Customer Hub”.
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