Link Development
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Transform into a Traveler-Centric Business

The aviation marketplace is continuously reshaped by new entrants, evolving economic conditions and shifting consumer preferences. To surpass competition, we help airlines create and advance a traveler-centric, integrated portfolio of solutions, services and apps that harness the power of AI, analytics, mobility and cloud to become leaner, quicker and more tech-advanced.

Modernization: The Lifeblood of Today’s Airlines

Refresh and integrate internal processes, workflows, data and systems. Drive better experience for travelers on web, mobile and social Empower employees to work remotely. Include digital identity, security and self-service practices in contact-less payments, ticket-less travel and personalized information provisioning.

Modernize Technology & Apps

Quickly refactor and integrate legacy systems to include updated features, performance improvements and ensure a secure move to cloud.

Personalize Customer Experiences

Understand travelers preferences, personalize their experience with the airline across all channels. Enable efficient booking, intelligent communications and promotions.

Employ 24*7 Digital Assistants

Reshape customer services with live chat and chatbot solutions that integrate with your intelligent booking and information provisioning systems.

Showcase

Case Study

Gulf Air, Bahrain’s National Carrier

Gulf Air, Bahrain’s national carrier, is a leading ICT innovator in the Gulf. The giant opted for an end-to-end digital transformation of its online presence and services and trusted its long-term ICT partner, LINK Development, to implement and manage an innovative Open Source (Drupal 7) portal built on the Microsoft Azure platform.

Press Releases

EGYPTAIR Wins “Amadeus Mobile Achievement Award” for Its Mobile Portal, Developed and Built by LINK Development

(Cairo- 9 September, 2013) – EGYPTAIR Mobile Portal, developed and implemented by LINK Development, a leading provider of integrated software solutions across the Middle-East and a subsidiary of OTVentures (a pioneering digital and technology solutions provider for both online and mobile platforms), has recently been recognised for its unique mobile booking experience on smartphones at the Airline Ecommerce & Mobile conference 2013.

Customers

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