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    Case Studies
    Wednesday, Feb 01, 2017

    Egyptian Presidency

    After the breakout of the Egyptian Revolution in January 2011 the Egyptian Presidency decided to establish its Citizen Service Department in July 2012 the Egyptian Presidency decided to establish its Citizen Service Department in July 2012, which allows the citizens to enter their requests/complaints online to be allocated to the designated government entity with the aim to be resolved.

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